Privacy Policy

This Privacy Policy explains how Margin AI (Private) Limited (“Margin AI”, “we”, “us”, or “our”), through its product petro.pk, collects, uses, stores, and protects information when you use petro.pk.

By using petro.pk, you acknowledge the practices described in this Privacy Policy.

petro.pk is a petrol pump management platform designed for petrol pump owners and operators in Pakistan.

The platform helps users manage business information such as sales, supplier khatas, customer udhaar, expenses, payments, cash records, meter readings, reports, and other petrol pump operations.

petro.pk is a product of Margin AI (Private) Limited.

We currently collect information that you provide directly to us or enter into petro.pk.

Account and Contact Information

This may include:

• Name
• Phone or WhatsApp number
• Email address
• Petrol pump or business name
• City or location
• Account and login information

Business and Operational Information

Information entered into petro.pk may include:

• Daily sales
• Fuel products and prices
• Fuel quantities and meter readings
• Supplier information
• Supplier purchases, payments, and balances
• Customer information
• Customer credit (udhaar), payments, and balances
• Business expenses
• Cashbook and closing records
• Profit and other business calculations
• Pump configuration and operational records

Uploaded Information

If you choose to upload meter photographs, documents, images, or other files to petro.pk, we may process and store those files to provide the relevant feature.

At this stage, petro.pk does not intentionally collect separate technical or device information for analytics purposes. If this changes in the future, this Privacy Policy will be updated accordingly.

We may use information provided through petro.pk to:

• Create and manage accounts
• Provide petro.pk features and services
• Store and display pump records
• Calculate balances, reports, and business summaries
• Provide onboarding and customer support
• Maintain and improve petro.pk
• Protect accounts and the platform from misuse
• Communicate important service-related information
• Comply with applicable legal obligations

We do not claim ownership of the business records you enter into petro.pk.

Your petrol pump's operational and financial records remain your business data.

We process this information only as reasonably necessary to operate petro.pk and provide its services.

We do not sell your petrol pump's private financial or operational records to advertisers or unrelated third parties.

We may use third-party service providers where reasonably necessary to operate petro.pk, such as providers of cloud infrastructure, databases, authentication, communications, storage, and other supporting services.

These providers may process information on our behalf only as required to provide their services.

We may also disclose information where required by applicable law, legal process, or regulatory requirements, or where reasonably necessary to protect petro.pk, Margin AI, our users, or others.

We use reasonable administrative, technical, and organizational measures designed to protect information stored through petro.pk.

However, no online system can guarantee absolute security.

Users are responsible for keeping their login credentials confidential and controlling access to their accounts and devices.

We may retain information for as long as reasonably necessary to provide petro.pk, maintain relevant business records, resolve disputes, meet legal obligations, and protect the platform.

Retention periods may vary depending on the type of information and why it is being stored.

You may contact us to request access to, correction of, or deletion of personal information associated with your petro.pk account.

Certain information may need to be retained where reasonably required for legal, security, accounting, dispute-resolution, or other legitimate purposes.

Deletion of an account may result in loss of access to associated pump records.

petro.pk may use or integrate with third-party services.

Those services may have their own privacy policies and terms. Margin AI is not responsible for the independent privacy practices of third-party services.

We may contact you through email, phone, WhatsApp, or another contact method you provide for account setup, onboarding, customer support, important service notifications, security-related communication, and relevant petro.pk product communication.

petro.pk is a business service intended for petrol pump owners, operators, and their authorized staff. It is not designed for use by children.

We may update this Privacy Policy as petro.pk develops or as our business, legal, or operational requirements change.

When we make changes, we will update the Last Updated date on this page.

For questions or requests regarding this Privacy Policy or your information, contact:

Margin AI (Private) Limited
Product: petro.pk
Email: hello.petro.pk@gmail.com
WhatsApp / Phone: 03100009183
Pakistan